Refund policy
GIRLYTHINGS.CO
Welcome to Girly Things! We appreciate your support. Please review our store policies before placing an order.
1. RETURNS & REFUNDS
All sales are final. Refunds are not offered. Eligible unused items may qualify for an exchange or store credit within 7 days of delivery. Cosmetics, earrings, clearance items, and used or opened products are final sale. Damaged or incorrect orders must be reported within 48 hours of delivery with photos and your order number.
2. SHIPPING POLICY
Please allow 2–5 business days for order processing. Delivery typically takes 3–7 business days after shipment. Tracking information will be emailed once your order ships. Delivery times may vary due to carrier delays or circumstances beyond our control.
3. PRIVACY POLICY
We collect personal information such as your name, email, phone number, and shipping details to process orders and provide customer service. Payments are handled securely through Shopify and its payment providers. We do not sell your personal information.
4. TERMS OF SERVICE
By using our website or placing an order, you agree to our store policies. All orders are subject to product availability and payment approval. We reserve the right to update product pricing, descriptions, and website policies at any time.
5. ORDER CHANGES
Cancellation or modification requests must be submitted within 12 hours of purchase. Changes cannot be guaranteed once an order enters processing or has shipped.
6. LEGAL NOTICE
All website content, including logos, images, product descriptions, and branding, belongs to Girly Things or is used with permission. Unauthorized reproduction or distribution is prohibited. Product colors and appearances may vary slightly due to screen settings.
7. CONTACT INFORMATION
For questions, concerns, or customer support, please contact us:
Email: support.girlythings@gmail.com
Customer Service Hours: Monday–Friday, excluding holidays.
Please allow 24–48 business hours for a response.
Thank you for shopping with Girly Things! Your support means everything to us.
♡ GIRLY THINGS
Pretty finds, lovely details, and a little something for every girl.